Frequently Asked Questions

• • Our core services focus on the entire lifecycle of establishing, optimizing, and driving innovation within your Global Capability Center (GCC) in India.
  • We offer a comprehensive suite of services including strategy development, program management, change management, location selection, talent management, infrastructure build services, technology transformation, financial & tax services, and regulatory & legal support services.

• • Beyond our core services, we also provide specialized solutions to address specific GCC challenges, such as:
    • Digital Transformation: Helping you leverage technology to innovate and optimize your GCC operations.
    • Talent Development: Building and upskilling your GCC workforce to meet future needs.
    • Change Leadership: Guiding you through complex transformations within your GCC.
    • Process Optimization: Streamlining workflows and enhancing efficiency in your GCC.

By helping Global corporations to set up GCCs in India ApexGCC helps to resolve key business problems and also add value to business as explained below:

• Unlock Business Potential:
  • Operational Efficiency: Streamline operations, optimize processes, and reduce costs through automation and innovation (e.g., robotic process automation).
  • Market Expansion & Customer Engagement: Leverage India’s talent pool and expertise to develop solutions for global markets, such as e-commerce platforms and loyalty programs.
  • Innovation & Technology Adoption: Collaborate on research & development, product engineering, and cutting-edge technologies.
• Other Significant Benefits:
  • Focus on Innovation: GCCs have transformed from cost centers to innovation hubs, developing solutions and technologies that drive business growth.
  • Global Market Access: Leverage India’s location to serve customers worldwide with 24/7 support and multilingual services.
  • Operational Excellence: Benefit from India’s well-developed IT services ecosystem, leading to efficient and high-quality operations.
  • Leadership & Governance: Access a strong leadership pool with experience in global corporations.
• India’s Advantages:
  • High-Tech Talent Pool: Access a vast and skilled workforce across various domains, including engineering, technology, finance, and analytics.
  • Robust Infrastructure: Benefit from well-established IT infrastructure, office spaces, and collaboration tools in major Indian cities.
  • Strategic Partnerships: Collaborate with universities, research institutions, startups, and IT services companies to access talent, foster innovation, and stay current on industry trends.

Overall, GCCs in India offer a compelling value proposition for parent organizations. By leveraging India’s strengths, GCCs can solve business problems, drive innovation, and propel parent organizations to new heights. ApexGCC helps MNCs in this fruitful journey.

We don’t offer a one-size-fits-all approach. We deeply engage with you, take the time to understand your unique needs and challenges, and then develop customized solutions that are tailored to your specific goals and objectives.

• • What sets us apart is our:
    • Decades of experience in Global IT Services, Program Management, Transition Management, GCC setup, operations, and optimization.
    • Deep understanding of the Indian business environment and talent pool.
    • Commitment to acting as your single point of contact (SPOC) throughout the entire GCC lifecycle.
    • Focus on helping you unlock the full potential of your GCC to drive innovation and growth.

We are committed to providing timely and responsive service to our clients. We have a dedicated team of professionals who are available to answer your questions and address your concerns promptly.

We have experience working with a wide range of industries, but some of our most common clients come from the following sectors:

• • • Technology
    • Finance & Insurance
    • Manufacturing
    • Healthcare
    • Retail
    • Professional Services

• • We offer flexible commercial models to meet your specific needs. We can discuss these options in more detail when we understand your requirements.
  • Broadly speaking we can engage with Consulting, Program Management & Operations and Build-Operate-Transfer (BOT) Models
  • To get started, simply contact us today for a free consultation.

• • Yes, we are your SPOC for all your end-to-end GCC needs. We have a team of experienced professionals who can handle all aspects of your GCC project, from initial planning to ongoing optimization. This ensures a streamlined and efficient process for you.

• • Contact us @ hello@apexgcc.in today for a free consultation. We will discuss your GCC goals and challenges, and answer any questions you may have. We look forward to partnering with you to build your future success story in India.